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Customer Feedback

Customer Feedback

Here are just a few comments made by some of our previous customers. These are genuine comments and we were given permission by the customers to put these comments on our website.

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MICHAEL & Alison sorted my neglected computer. They were friendly, helpful and patient. I would recommend them.I feel able to go to them for further help.

Dot Parker

I am a retired Quality Manager (Electronics) and even before I came to live in the area, I knew that I would be in good hands with PC Friendy. I had telephoned about the Broadband service I would expect in my new home. I was given clear and helpful advice and it has been the same since I moved in. It is not just what you do as a business but how you do it that is important to a customer and PC Friendly do it in the best way possible. I know, after over 20 years in Quality Assurance, when I am getting the real thing.

Michael Huxley

I thought PC Friendly were excellent and professional in the way they delt with my problems in getting me,a new- comer to PCs, started and on line, with plenty of good advice. Their rates were very reasonable as well.

Mr Colin Gibbs

I have found PC Friendly excellent. When I need them for help they are always there and always happy to help and solve all my problems. If it had not been for them being so understanding I would not have a computer today. They have been patient with me and I have felt a nuisance at times but was assured Iwas not! I am an oap and it takes some learning as you get older but they have been so understanding and obliging. I?Ithank Mike for his attention and his kindness and I would recommend his services and skills to anyone.

Marlene Trust

I am really pleased with the service from PC friendly. They are what the say they are - friendly! I feel more confident using the computer and knowing they are always happy to help means a lot. I wouldn't hesitate recommending them to family and friends.

Linda Tregaskes

Very helpful and a quick efficient service at a time when I needed it most.

Richard Pearce - Pearce Accounting

good fast service

Sue Smale

Very professional always provide an excellent service

Tony Peak - Essa Powerboat Training

We recently obtained some assistance from PC Friendly regarding a problem with our computer and found their service to be efficient, friendly and most of all helpful.

Lisa Wilkinson - Australia

Since PC friendly have looked and healed my computer I have not had any problems. Both Mike and his associate have been so helpful, friendly, quick and full of humour and willingness to help. I can't rate their service high enough and would recommend it to anyone. Definatly a very Friendly company.

Claire Hinton

I have just signed up with PC Friendly and I am bowled over by their efficiency. I wish I had known about them before.

Robin Hanbury-Tenison

I was very pleased with the work that was undertaken to get me back working, irrespective of the time of night or weekend when the problem arose. The ability to have such resource a phone call away is invaluable.

TONY SNELGROVE

Helpfull Friendly Service Well Pleased 10 out of 10 Will Recomend

A R Warnham

a very good & reliable serivce which I rate first class

F R Walker

i am very great full all the thing they have done. My sony vaio laptop wood not let get on eny think. And they came out and pick it up and they had done everythink to get it to work agen. It was likeit was brand new agen. They are very friendly which is great when you are on the fone to them. Thank you for eveythink....

Sarah

always feel at ease when ever i use pc friendly they aiways use words i understand and never try complicate for someone who does understand computers.they put the problem right I Feel i can recomend them anybody

Natasha Lennard

Quick, Friendly and Knowledgable. Generally, an all round smooth Sale/Service.

Mrs Lorna Hogg - West Comms

Very efficient, Helpful and extremely knowledgeable

David Woodhouse

We received helpful and sympathetic support and service to deal with our problem.

Andrew Davey

the company name says it all friendly efficient service that i can recommend to anyone

Clifford Bird

We have found Mike and Alison very friendly. They designed a very good website for us and are quick to put any new information we send them onto it. The will promptly adapt the website to any changes that occur. We would not hesitate to recommend them.

Kathy Fox - White River Cat Rescue

I found Mike Bird of PC Friendly to be friendly, professional and determined. I was initially a bit nervous about their ability to make corrections to my PC from an off site location, which I think most members of the public would be too. But nothing untoward has occurred and I'd be pleased to recommend them to anybody. Their service is a step forward in the maintenance of PCs world.

Richard Fortune

They were able to solve my problems despite being several hundred miles away. Their advice was excellent, customer service very professional and sensitive and in my view they went far beyond what would have been necessary to resolve the issue. They gave me, sound and expert advice and constructive help.

Letitia M. Ashcroft

I have used PC Friendly on many occasions and have found them to be competitive, very reliable and can recommend then for there IT professionalism.

George Atkinson

Second time using PC friendly - efficient and they live up to their name.

Richard Bennett - Traditional Watercolours

Excellent, prompt service. Truly 'Friendly'

Roger Lane

Very professional, couldnt do enough, highly recommend.

Lorna Hubbard

Courteous, prompt attention, comprehensive service offered and delivered at my ability level & to my timetable. Thank You

N Rosario

Did a very good job on sorting out my pc. The machine was slow and I had lost access to my e-mails. All this was sorted out and machine is like new again. I have suffered a couple of small problems since and they have been very helpful in resolving these I would recommend pc friendly anytime

Alan Blythe

I am a regular customer to PC Friendly and value their expertise immensly. As I am not techno minded it is good to have someone at the other end of the phone. they are an excellent company.

Julie Hope

It has been a real pleasure to get to know Mike and Alison. The service they provide is brilliant. I can get hold of them when i need them, they have dealt prompty with my enquiries and given me a service that is honest, reliable personal and friendly.

Tim Payne - Unique Photos

I have used Pcfriendly on several occasions and have found their remote Internet service safe reliable and trustworthy. When I first approached Mike to see if he could remove a virus on my computer I fully expected him to collect my computer when he said that wasn't necessary he would do it by remote from his computer at home. I was very intrigued to sit in comfort in my own home and watch my screen as Mike cleaned up viruses and any other suspect sites on my computer. I have no problems in referring Mike's service to anyone.

Regards Ian

PC Friendly supply me with IT support that is vital to my business. My business uses a database of music via my laptop and home computer to entertain my clients. it would be a trajedy indeed if my system were to be out of action for any length of time. PC Friendly has supplied me with my hardware needs and furthermore are always available as 'online' support, which is a godsend as i cannot be without my equipment! these guys are professional and they really are friendly!...and they don't cost the earth! overall an excellent service and compliments my own business nicely!

Royston James - Its Your Party, Penryn, Cornwall

M Wellworthy of Nanpean

"Fantastic Service - Really are happy to help
Brilliant - had a virus on my pc and not only did they remove it, they gave me free software to protect my computer from further infection and showed me how to use it.

They also serviced my computer so when I got it back it ran faster then when I first got it. They also gave me further free advice over the phone when I wanted to upgrade my computer. Saved me ££££s from making a further mistake of buying a secondhand computer.

Highly recommended and genuine people. Will go the extra bit to help you out. Helped out my retired neighbour and gave him 10% discount for being a pensioner!!

Having used several web design companies in the past that were a) very expensive & b) did not really satisfy me, PC Friendly did an excellent job building our new website without charging a fortune. Nothing was too much trouble & I was kept in the loop all the way through the build. I would recommend them to anyone who needs a website or a pc built or just their pc repaired or upgraded.
If you are thinking of having a website built by them, please feel free to check ours out.
Lyn & Paul
Manor House Hotel
Blackpool
Lancashire
www.manorhouseblackpool.co.uk

When our computer crashed they were very quick to help and managed to save a lot of work. with a very polite and friendly maner.

Sarah Bolton - Eddie Bolton Decorators ltd

professional, honest, quick responce to enquires, website construction exellent, good people to deal with, would recomend everytime.

Jon Palmer

very pleased

Sharon Neal

They have been very helpful and friendly, I would not hesitate to use them again.

John Day Thompson

exellent service combined with sincerity and professionalism.

Len Dungey

The were very helpful and supportive and great assistance even when my PC was fixed for other minor issues would reccommend them to friends and collegues

N Gill

PC Friendly have been an excellent find. I have recommended them to others, who too have found their service to be excellent in every way. I hope their business grows through people like myself telling everyone about the quality of their services. I cannot recommend them highly enough.

Alan Dibb - Dibb Events, St Austell, Cornwall

Thanks you very much for the prompt and efficient service. This machine is now running faster than when it was new. We will now be using you for all of our computer requirements.

Regards

Ron Jenkins - Tubewise Ltd

Mr & Mrs Ashcroft of St. Austell

"Have found PC Friendly very knowledgeable and most helpful, always willing to assist, very patient to people like us less knowledgeable than themselves"

Very friendly and helpful without being patronising,sorted out all problems quickly and gave extra advice.

Lucy, Bodmin

a very honest and reliable family company

Colin Williams - Retired, St Austell

Explained the problem to them, they immediately sorted the error via a remote internet link while I watched for a small one off fee, happy to recommend them and will use them for all my computer needs. A golden resource.

Mark Smith - Cornwall 81

excellent & immediate service
will use them again

Robin Bostock-Smith, St Blazey Gate

Mr M Smith of St. Austell

"Great, free advice and no jargon so could understand what they were talking about. Then when purchased a new computer from them, they installed Windows XP and loads of software and then showed me how to use it. Highly recommend them, will use them again and again. Recommended them to all my family and friends. Excellent service."

I have used pc friendly several times, and have recommended several of my friends for services such has web building, CUSTOME BUILT COMPUTERS, and general repairs

Donna Bird

Everything is now working my laptop is much faster now.
I'm delighted to have everything working again
thank you very much for your hard work. Thanks again for making things easier for me.

Ray

Fast, efficient and helpful service. Would recommend to all.

Tim and Belinda Raymond - Cornwall Flyers

I AM VERY PLEASED DOING BUSINES WITH PC FRIENDLY. HE AS DONE A GREAT FIXING MY PRINTER.
FRANCIS.

Have your say - send us your review and have your comments listed here.

PC FRIENDLY ONLINE

Contact us for FREE, friendly and honest advice on the telephone and via email, (free return call service available to landlines only)

ALWAYS HAPPY TO HELP

0800 955 7797

07762 665789

info@pcfriendlyonline.co.uk

HELPFUL and FRIENDLY ADVICE and GUIDANCE IN PLAIN ENGLISH

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